This report presents the results of two complementary research projects conducted by Fairwork: an evaluation of Humans in the Loop (HITL) – an impact-outsourcing company that provides data annotation and live monitoring services for companies developing and deploying artificial intelligence (AI) – and a complementary contextual analysis of the Business Process Outsourcing (BPO) landscape for data work. The third in a series and presented as part of Fairwork’s engagement with the Global Partnership on Artificial Intelligence (GPAI), the report contributes to a burgeoning body of research on the conditions of data workers within AI supply chains.
Explore the full report below
HITL 2024/5 Ratings
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