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ComeUp ( Cloudwork )

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Principle 3: Fair Contracts

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Ensures that no unfair contract terms are imposed (one additional point)

1
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Principle 5: Fair Representation

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Supports democratic governance (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

The platform meets all the bullet points, including an escrow system where clients pay upfront and a dispute resolution system for rejections.

1.2

The company has a minimum wage policy

2.1

The company has a model in which requesters reach out ot workers. Moreover, there are mechanisms to promote job availability and the visibility of newcomers.

2.2

Changes were made to meet the standards, including rules punishing any actions that jeopardize the health and safety of workers and the indication of the channel to report violations to this rule. A privacy policy was implemented.

3.1

Contracts are clear and available, without exemption of liability clauses.

4.1

There are effective communication channels and appeal processes in place.

4.2

Anti-discrimination policies are in place, and the company has transparency mechanisms and consults workers about changes in the methods to allocate work

5.1

ComeUp publicly committed to giving access to representation and freedom of association to workers.

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Principle 2: Fair Conditions

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Healthy and safety risks are mitigated (one additional point)

1
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Principle 3: Fair Contracts

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Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

1
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Principle 4: Fair Management

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There is equity in the management process (one additional point)

1
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Principle 5: Fair Representation

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Workers have access to representation, and freedom of association (one point)

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There is collective governance or bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

The platform meets all required thresholds. The research found evidence of mechanisms which ensure workers are paid within a reasonable timeframe and that workers set the price of their services and approve offers placed by clients. Rejections of completed work can be appealed by workers, and workers have the right to redo it.

1.2

The platform meets all required thresholds. After engaging with the research team, the platform implemented a minimum wage policy.

2.1

The platform meets all required thresholds. Evidence provided by the platform shows measures to promote job availability, such as incentives aimed at promoting newcomers.

3.1

The platform meets all required thresholds. The platform has clear and available contracts and policies. After engaging with the research team, the company amended the contract to ensure that workers will be notified 30 days in advance about changes to it.

4.1

The platform meets all required thresholds. ComeUp has clear and accessible communication channels, as well as an available appeal processes for when workers want to dispute management decisions.

Fairwork
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