The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
Takeaway provides its couriers an hourly local minimum wage after costs.
Takeaway provides its couriers an hourly local living wage after costs.
Takeaway has policies in place to protect workers from risks arising from the processes of work. It demonstrates a commitment to providing protection against work-related risks and accidents and offers its couriers adequate OSH training and equipment.
Takeaway offeres its couriers clear and transparent civil law contracts that are always accessible to the workers.
Contracts at Takeaway are free of clauses which unreasonably exclude liability on the part of the platform. Significant contract modifications require renegotiation. There are no liability exclusion clauses, no use of intermediaries, and no dynamic pricing practices.
Takeaway demonstrated the existence and efficiency of communication channels, including the option to easily contact human representatives to address issues raised by couriers in reasonable time.
Takeaway has an anti-discrimination policy, measures to promote equality and diversity, a code of conduct, and a speak-up policy accessible to all workers. Platform does not use algorithms in wage determination.
Takeaway recognizes and negotiates with an active trade union.
Takeaway accepted some of the union’s demands during negotiations.
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