Fairwork Indonesia 2022 Ratings: Labour Standards in the Platform Economy

Indonesia’s platform economy has been associated with rapid growth and significant contribution to the national economy. At the same time, platform work is associated with a rise in precarious and unfair working conditions.

This report presents the second year of Fairwork ratings for Indonesia by the Center for Digital Society, evaluating 11 of the most prominent platforms in the country—Grab, Gojek, Maxim, InDriver, TravelokaEats, Shopeefood, Lalamove, Borzo, Paxel, Deliveree and Gobox—against the five global principles of Fairwork: Fair Pay, Fair Conditions, Fair Contracts, Fair Management, and Fair Representation.

The report is the result of a second year of evidence-gathering in Indonesia. Overall, our ratings for 2022 reflect that there is still much to be done to ensure fairness in Indonesia’s platform economy. Our findings call for coordinated efforts and measures from regulatory bodies, platform companies, as well as workers and customers.