Scribie ( Cloudwork )

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Principle 1: Fair Pay


Workers are paid on time and for all completed work (one point)


Workers are paid at least the local minimum wage (one additional point)

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Principle 2: Fair Conditions


Precarity and overwork are mitigated (one point)


Healthy and safety risks are mitigated (one additional point)

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Principle 3: Fair Contracts


Clear terms and conditions are available (one point)


Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

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Principle 4: Fair Management


There is equity in the management process (one additional point)

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Principle 5: Fair Representation


Workers have access to representation, and freedom of association (one point)


There is collective governance or bargaining (one additional point)



The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


There is evidence that workers on this platform can easily communicate with a human representative of the platform. Workers receive an explanation for all punitive actions including reductions in their rating/platform standing, non-payment, work rejections, penalties, account blocks, deactivation and any other disciplinary actions. Explanations for punitive actions and work rejections include information on how they can be appealed. The process for workers to appeal punitive actions and work rejections is non-arduous, documented in the contract, and available to workers who no longer have access to the platform.