Paxel ( Indonesia )

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Principle 1: Fair Pay


Guarantees workers earn at least the local minimum wage after costs (one point)


Guarantees workers earn at least a local living wage after costs (one additional point)

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Principle 3: Fair Contracts


Does not impose unfair contract terms (one additional point)

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Principle 4: Fair Management


Provides due process for decisions affecting workers (one point)


Prevents discrimination and promotes equity (one additional point)

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Principle 5: Fair Representation


Includes freedom of association and worker voice mechanisms (one point)


Recognises collective body that can undertake collective representation and bargaining (one additional point)



The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a null score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


Paxel took various actions to mitigate risks faced by drivers by establishing task force, help center, and insurance for accidents on the road.


There is evidence that Paxel subsidizes health insurance (BPJS Kesehatan) beyond accident/risk insurance for its workers.


Paxel contract is subject to the Indonesian law, clear, and easy to access all the time.