The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
The platform provides the necessary equipment for free and has evidenced policies that protect workers’ safety from certain task-specific risks.
Terms and conditions are clear and accessible to the worker, and the law that applies is that of the country where the worker works.
There is a documented policy assuring freedom of association and the expression of collective worker voice.
The platform evidenced policies that protect workers’ safety from certain task-specific risks and has data protection measures laid out in a documented policy.
The platform meets the thresholds for this point and thus provides clear and transparent terms and conditions.
The platform has evidenced a policy that indicates due process for decisions affecting workers through an online channel with human evaluations of evidence. The appeals process available to workers who no longer have access to the platform. Thus the platform provides due process for decisions effective workers.
The platform has evidenced an effective anti-discrimination policy, promotes equality of opportunity, has a degree of transparency around algorithmic functions and data protections to reduce risks for workers.
There is adequate evidence that workers are protected from task-specific risks, including insurance and the provision of protective equipment.
There is a clear policy to protect workers from income loss, through the implementation of a hardship fund.
Terms and conditions are clear, transparent and accessible to the worker, and the law that applies is that of the country where the worker works.
There is an effective communication channel between the worker and the platform, and there is a documented process to appeal decisions affecting workers.
The platform has implemented policies to protect workers against any form of discrimination, and it has taken active steps to remove barriers to access by people from disadvantaged groups.
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