About Fairwork

From digital labour platforms to artificial intelligence, technological developments are transforming the way we work. Tens of millions of workers navigate these technologies in ways that expose them to both risks and benefits. In some cases, these technologies can generate new job opportunities and improve productivity, but often they also expose workers to low pay, precarity and dangerous working conditions.

Fairwork exists to highlight the best and worst examples of how new technologies are being used in the workplace. Through research on digital labour platforms and artificial intelligence, our goal is that the future of work can be made up of better and fairer jobs.

By evaluating platforms and employers against measures of fairness, we hope to shape a fairer future of work for all.

The Fairwork project is based at the Oxford Internet Institute and the WZB Berlin Social Science Center.

Across all of our projects, we work closely with workers, platforms, advocates and policymakers to envision and build a fairer future of work.

The three sets of Fairwork Principles were developed through a collaborative process that reflects the insights of our international network and the voices of workers around the world. They provide a benchmark of fair work, for companies, workers, customers and policymakers.

Follow the project on Twitter, Facebook and Instagram, or get in touch if you’d like to learn more.


The Fairwork Pledge

We are seeking to engage with organisations, whether current or potential users of platform labour, that would like to demonstrate their public commitment to fairer platform work.

Interested? Learn more about how to become a partner or supporter.

Fairwork Principles

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Fair Pay

Workers, irrespective of their employment classification, should earn a decent income. They should be paid on time, and for all work completed.
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Fair Conditions

Workers should be protected from risks arising from the processes of work. Platforms should take proactive measures to protect and promote the health and safety of workers.
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Fair Contracts

Terms and conditions should be transparent, concise, and always accessible to workers. Contracts should be consistent with the terms of workers’ engagement on the platform.
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Fair Management

There should be a documented due process for decisions affecting workers. Management processes should be transparent and result in equitable outcomes for workers.
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Fair Representation

Platforms should provide a documented process through which worker voice can be expressed. Workers have the right to organise in collective bodies, and platforms should be prepared to cooperate and negotiate with them.