Domestic Platform Work in the Middle East and North Africa

This report provides an overview of the domestic service sector in the Middle East and North Africa (MENA) region and identifies challenges and problems regarding the working and living conditions of domestic workers, with a focus on specific challenges for women and migrants in this sector of the economy.

By attempting to answer the question: “Can the introduction of digital labour platforms improve working conditions in the domestic work sector?”, this study provides an analysis of the socio-economic context for this work and describes the development of digital labour platforms and their impact on employment and working conditions in the sector.

By shedding light on these conditions within a highly invisible and informal sector, the study aims at impacting policy and platform managers.