Fairwork Bosnia and Herzegovina Ratings 2023: Labour Standards in the Platform Economy

Fairwork BiH Ratings 2023 report cover

The platform economy in Bosnia and Herzegovina (BiH) is in the early-stage of development with the presence of international and local digital platforms as well as national companies operating in the sector. This report is a result of the first Fairwork research in the country and presents the set of ratings against the five Fairwork principles of the following digital platforms in BiH:, Glovo, Korpa, mojTaxi, Š, StudenTime, Žuti Taxi, and

We hope that through the assessment of working conditions on digital platforms, we will contribute to the achievement of fairer standards in the platform economy in BiH. We also hope that through research we will show that a different platform economy is possible and that by ensuring fairer working conditions, the same business results can be achieved without the need to lead workers into precarity. We believe that the results of the research will help decision-makers, trade unions, employers’ associations, platforms, and customers make informed decisions embedded around the Fairwork principles.

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