Fairwork Lebanon Ratings 2023: Platform Work in Times of Crisis

This report constitutes the first in-depth overview of working conditions in Lebanon’s platform economy. It explores how platform work, which is often characterised by precarity, is taking shape in a country battling multiple crises that continue to cripple the economy, politics, and society at large.

For this year’s study, Fairwork has partnered with The Policy Initiative in Beirut to assess working conditions in six platforms operating in Lebanon across two sectors, ride-hailing, and food delivery. These are Uber, Bolt, inDrive, TaxiF, Toters, and Gozilla. None of the platforms were granted any points for the five Fairwork principles, namely: Fair Pay, Fair Conditions, Fair Contracts, Fair Management, and Fair Representation. As per the Fairwork methodology, points are only granted to platforms when they have provided verifiable evidence that they satisfy the principle.