Fairwork Serbia Ratings 2021: Labour Standards in the Platform Economy

The platform economy in Serbia is a flourishing phenomenon that offers altered consumption opportunities and alternative work arrangements strongly embraced in the context of high entry barriers into the labour market.

This report is a result of the first Fairwork research in the country and represents the set of ratings against five Fairwork principles of the most prominent digital platforms in Serbia – Glovo, Wolt, CarGo and Uradi-zaradi.

The platforms’ low scores reveal that there is much to be done to ensure fairness in the Serbian platform economy. There’s a need to create a fair legal environment for platform workers that will enable fair work conditions, regulate fair representation and contribute to increased workers’ protection and safety.

The Fairwork project aims to assist the workers, consumers, platform management and policy-makers in making platforms accountable for their practices, while indicating areas for improvement in order for decent work conditions to be achieved.

A more accessible version of the report is available here.