Language:

Appen ( Cloudwork )

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Principle 1: Fair Pay

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Workers are paid on time and for all completed work (one point)

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Workers are paid at least the local minimum wage (one additional point)

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Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

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Principle 4: Fair Management

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There is equity in the management process (one additional point)

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Principle 5: Fair Representation

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Workers have access to representation, and freedom of association (one point)

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There is collective governance or bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

We found evidence which indicated relevant efforts by Appen to promote job availability.

2.2

We found evidence of policies to avoid harm and provide a safe environment for workers. 

4.1

There are channels for workers to communicate with the platform. Dispute resolution and punitive actions are explained to workers.

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Principle 2: Fair Conditions

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Precarity and overwork are mitigated (one additional point)

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Icon for Fair Contracts

Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

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Principle 4: Fair Management

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There is due process for decisions affecting workers (one point)

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There is equity in the management process (one additional point)

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Principle 5: Fair Representation

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There is collective governance or bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

There are systems to promote on time payments and to mitigate unfair rejections of work

1.2

There is a policy and a system to promote payment above local minimum wages

2.1

There is a health and safety policy which also affirms workers’ right to refuse unsafe work

5.1

There is a policy affirming workers’ right to freedom of association, and to elect independent representatives