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Clickworker ( Cloudwork )

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Principle 1: Fair Pay

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Workers are paid on time and for all completed work (one point)

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Workers are paid at least the local minimum wage (one additional point)

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Principle 2: Fair Conditions

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Precarity and overwork are mitigated (one point)

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Healthy and safety risks are mitigated (one additional point)

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Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

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Principle 4: Fair Management

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There is equity in the management process (one additional point)

1
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Principle 5: Fair Representation

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There is collective governance or bargaining (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


4.1

The appeal process is communicated on the company’s website, and includes a process of escalation.

5.1

The platform subscribes to the Crowdsourcing Code of Conduct.   

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Workers are paid on time and for all completed work (one point)

Ring

Workers are paid at least the local minimum wage (one additional point)

Ring
Icon for Fair Conditions

Principle 2: Fair Conditions

Ring

Precarity and overwork are mitigated (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

1
Icon for Fair Management

Principle 4: Fair Management

Ring

There is equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

There is collective governance or bargaining (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

There is a process to vet jobs for risks to workers before posting, and a contractual undertaking not to publish jobs that give rise to special risks. There is a data privacy policy in line with GDPR provisions

3.1

Clear terms and conditions are available, and do not require workers to waive rights to reasonable legal recourse against the platform

4.1

Workers can communicate with a human representative of the platform, and can appeal unfair management decisions through the Crowdsourcing Code of Conduct’s Ombuds Office

5.1

Workers have access to independent representation and dispute resolution through the Crowdsourcing Code of Conduct’s Ombuds Office