Language:

Jovoto ( Cloudwork )

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Workers are paid on time and for all completed work (one point)

Ring

Workers are paid at least the local minimum wage (one additional point)

Ring
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Clear terms and conditions are available (one point)

Ring

Contracts are consistent with the workers’ terms of engagement on the platform (one additional point)

Ring
Icon for Fair Representation

Principle 5: Fair Representation

Ring

There is collective governance or bargaining (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

The platform has a work allocation model that promotes job availability.  

2.2

The company has a code of conduct, a channel for reporting violations of it, and a clear process for sanctioning users who violate it.

4.1

There are communication channels and an appealing system available to workers.  

4.2

The platform prohibits discrimination content and has a code of conduct.

5.1

The platform subscribes to the Crowdsourcing Code of Conduct. 

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Workers are paid on time and for all completed work (one point)

Ring

Workers are paid at least the local minimum wage (one additional point)

Ring
Icon for Fair Representation

Principle 5: Fair Representation

Ring

There is collective governance or bargaining (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

There is a Code of Conduct and sanctions for users for violating standards. The platform allows workers to report clients who put them at risk, and there is a comprehensive data privacy policy

2.2

Unpaid search time is prevented as the platform employs an invite model

3.1

Clear terms and conditions are available, and do not require workers to waive rights to reasonable legal recourse against the platform

3.2

Jovoto provides extension legal support to workers via a dedicated email address, workers freely determined their schedules and could refuse tasks without prejudice to their standing on the platform

4.1

There is a process for disciplinary decisions to be appealed to Jovoto and if necessarily escalated to the Crowdsourcing Code of Conduct’s Ombus Office

4.2

Jovoto’s Code of Conduct includes policies on inclusion

5.1

There was no evidence of the platform prohibiting freedom of association and workers have access to independent representation through the Crowdsourcing Code of Conduct’s Ombuds Office