TranscribeMe ( Cloudwork )

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Principle 1: Fair Pay


Workers are paid at least the local minimum wage (one additional point)

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Principle 5: Fair Representation


Workers have access to representation, and freedom of association (one point)


There is collective governance or bargaining (one additional point)



The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a 0 score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


There are systems to promote on time payments and to mitigate unfair rejections of work


Client terms prohibit uploading of harmful or offensive content and there is a documented process for workers to report such content. There is a comprehensive privacy policy


There are mechanisms to control new labour supply and promote job availability to mitigate against unpaid search time


Clear terms and conditions are available, and do not require workers to waive rights to reasonable legal recourse against the platform


The contract is consistent with the worker’s terms of engagement on the platform and clients are required to inform workers about the purpose of the job


There is an appeals process for disciplinary actions outlined in the Terms of Service


There is an anti-discrimination policy in the Terms and Conditions