Language:

Lieferando ( Germany )

Icon for Fair Pay

Principle 1: Fair Pay

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Ensures workers earn at least a local living wage after costs (one additional point)

1
Icon for Fair Conditions

Principle 2: Fair Conditions

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Provides a safety net (one additional point)

1
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Principle 5: Fair Representation

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Supports democratic governance (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


1.1

Provides an hourly wage that exceeds the minimum hourly wage of 9.60 Euros (valid July-Dec 2021), after costs associated with work.

2.1

Has policies in place to protect workers from risks arising from the processes of work, and takes proactive measures to protect and promote the health and safety of workers.

3.1

Terms and conditions are clear, transparent and accessible to workers, and subject to the German law.

3.2

Terms and conditions are free of clauses which unreasonably exclude liability on the part of the platform.

4.1

There is a human representative to address queries by workers, and a documented process through which workers can appeal decisions affecting them, without being disadvantaged.

4.2

Provides measures to promote anti-discrimination in the workplace or to address discriminatory behaviour by customers and clients.

5.1

Has functioning bodies for workers to raise their voice in a collective manner.

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Principle 2: Fair Conditions

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Actively improves working conditions (one additional point)

1
Icon for Fair Management

Principle 4: Fair Management

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There is due process for decisions affecting workers (one point)

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There is equity in the management process (one additional point)

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Icon for Fair Representation

Principle 5: Fair Representation

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There are worker voice mechanisms and freedom of association (one point)

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There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


1.1

There is a documented policy guaranteeing workers are paid at least the minimum wage.

1.2

There is a documented policy guaranteeing workers are paid at least the minimum wage after work-related costs are taken into account.

2.1

There are policies in place to adequately guarantee workers’ health and safety.

3.1

Terms and conditions are available to workers in a clear and accessible format.

3.2

Contracts genuinely reflect the nature of the relationship (employee).