Language:

Zenjob ( Germany )

Icon for Fair Pay

Principle 1: Fair Pay

Ensures workers earn at least the local minimum wage after costs (one point)

Ensures workers earn at least a local living wage after costs (one additional point)
2
Icon for Fair Conditions

Principle 2: Fair Conditions

Mitigates task-specific risks (one point)

Provides a safety net (one additional point)
2
Icon for Fair Contracts

Principle 3: Fair Contracts

Provides clear and transparent terms and conditions (one point)

Ensures that no unfair contract terms are imposed (one additional point)
2
Icon for Fair Management

Principle 4: Fair Management

Provides due process for decisions affecting workers (one point)

Provides equity in the management process (one additional point)
2
Icon for Fair Representation

Principle 5: Fair Representation

Assures freedom of association and the expression of collective worker voice (one point)
Ring

Supports democratic governance (one additional point)

1

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

Provides an hourly wage that exceeds the minimum hourly wage of 9.60 Euros (valid July-Dec 2021), after costs associated with work.
1.2

Provides an hourly wage which is on par with a living wage threshold ensured by collective bargaining agreements.
2.1

Has policies in place to protect workers from risks arising from the processes of work, and takes proactive measures to protect and promote the health and safety of workers.
2.2

Workers are provided paid sick, holiday, and parental leave options.
3.1

Terms and conditions are clear, transparent and accessible to workers, and subject to the German law.
3.2

Terms and conditions is free of clauses which unreasonably exclude liability on the part of the platform.
4.1

There is a human representative to address queries by workers, and a documented process through which workers can appeal decisions affecting them, without being disadvantaged.
4.2

Provides measures to promote anti-discrimination in the workplace or to address discriminatory behaviour by customers and clients.
5.1

Has functioning bodies for workers (worker representatives) to raise their voice in a collective manner.
Icon for Fair Pay

Principle 1: Fair Pay

Guarantees workers earn at least the local minimum wage (one point)

Guarantees workers earn the minimum wage plus costs (one additional point)
2
Icon for Fair Conditions

Principle 2: Fair Conditions

Mitigates task-specific risks (one point)
Ring

Actively improves working conditions (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Clear terms and conditions are available (one point)

The contract genuinely reflects the nature of the employment relationship (one additional point)
2
Icon for Fair Management

Principle 4: Fair Management

There is due process for decisions affecting workers (one point)
Ring

There is equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

There are worker voice mechanisms and freedom of association (one point)

There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)
2

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

There is evidence of a documented policy for a minimum hourly wage that is in excess of the minimum wage in Germany.
1.2

Earnings on the platform are above the local minimum wage after taking into account of work-related costs.
2.1

There is a documented policy that ensures clients on the platform agree to protect workers’ health and safety in compliance with German regulations.
3.1

Terms and conditions are available to workers in a clear and accessible format.
3.2

Contracts genuine reflect the nature of the relationship (working student/temporary work).
4.1

There is a process through which workers can communicate with the platform and raise issues. In the event of the contract being terminated, the platform interface is still available for appeal.
5.1

There are institutionalised channels through which the company can hear workers’ voice.
5.2

There is evidence that the company actively encourages collective representation.