Eziban ( Ghana )

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Principle 1: Fair Pay


Guarantees workers earn at least a local living wage after costs (one additional point)

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Principle 3: Fair Contracts


Provides clear and transparent terms and conditions (one point)


Does not impose unfair contract terms (one additional point)

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Principle 5: Fair Representation


Supports democratic governance (one additional point)



The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a null score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


There was evidence that workers earned a minimum wage after costs.


There was evidence that the platform took various actions to mitigate risks faced by drivers.


The platform provided a safety net for workers by compensating workers who were unable to work for income loss.


There was a transparent communications process, including for workers to understand and appeal disciplinary decisions.


The platform had a comprehensive equality, inclusion and diversity strategy.


The platform actively engages with workers’ associations and supports freedom of association and the expression of collective worker voice.