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Amazon (ATS) ( India )

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Principle 1: Fair Pay

Guarantees workers earn at least the local minimum wage (one point)
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Guarantees workers earn the minimum wage plus costs (one additional point)

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Principle 2: Fair Conditions

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Mitigates task-specific risks (one point)

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Actively improves working conditions (one additional point)

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Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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The contract genuinely reflects the nature of the employment relationship (one additional point)

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Principle 4: Fair Management

There is due process for decisions affecting workers (one point)
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There is equity in the management process (one additional point)

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Principle 5: Fair Representation

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There are worker voice mechanisms and freedom of association (one point)

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There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

Workers earn above the minimum wage.
4.1

There is an effective channel through which workers can communicate with the platform and raise issues. In the event of a worker being suspended, the appeals process is still available to the worker.