Language:

Dunzo ( India )

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Guarantees workers earn at least the local minimum wage after costs (one point)

Ring

Guarantees workers earn at least a local living wage after costs (one additional point)

Ring
Icon for Fair Conditions

Principle 2: Fair Conditions

Ring

Mitigates task-specific risks (one point)

Ring

Provides a safety net (one additional point)

Ring
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Provides clear and transparent terms and conditions (one point)

Ring

Does not impose unfair contract terms (one additional point)

Ring
Icon for Fair Management

Principle 4: Fair Management

Ring

Provides equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

Assures freedom of association and the expression of collective worker voice (one point)

Ring

Supports democratic governance (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a 0 score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


4.1

There was an effective channel through which workers could communicate with the platform and appeal disciplinary actions.

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Guarantees workers earn the minimum wage plus costs (one additional point)

1
Icon for Fair Conditions

Principle 2: Fair Conditions

Mitigates task-specific risks (one point)

Ring

Actively improves working conditions (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

The contract genuinely reflects the nature of the employment relationship (one additional point)

1
Icon for Fair Management

Principle 4: Fair Management

Ring

There is equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

There are worker voice mechanisms and freedom of association (one point)

Ring

There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a 0 score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


1.1

There is sufficient evidence that workers are paid above the minimum wage.

3.1

The terms and conditions are available to workers in a clear and accessible format.

4.1

The platform interface features a channel for workers to communicate with the platform.

Icon for Fair Conditions

Principle 2: Fair Conditions

Ring

Actively improves working conditions (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

The contract genuinely reflects the nature of the employment relationship (one additional point)

1
Icon for Fair Management

Principle 4: Fair Management

Ring

There is equity in the management process or informed consent for data collection (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

There are worker voice mechanisms and freedom of association (one point)

Ring

There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a 0 score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


Please note that in 2019 India's ratings were only for Bangalore.

1.1

Workers earn above the minimum hourly wage in Bangalore.

1.2

Workers earn above the minimum hourly wage in Bangalore after taking into account costs.

2.1

The platform provides safety equipment to workers.

3.1

The contract is short, clear, and available to workers.

4.1

There is an easily accessible and functioning grievance mechanism for workers.