The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
Zepto has policies and mechanisms in place to protect its workers from task-specific risks, including safety training and an SOS button.
There are documented policies to provide safety nets, such as insurance, at no additional cost to workers. Zepto also has policies that provide for loss of pay and that guarantee no loss of standing in case of prolonged absence from the platform.
Zepto’s Terms and Conditions are clear, transparent, and accessible in multiple regional languages to workers. The T&Cs are subject to Indian law. Zepto has a data protection policy that details the types of data collected from a worker and the measures put in place to protect this data.
Zepto’s Terms and Conditions contain provisions that reduce asymmetry in liabilities and provide compensation in case of an outage of the platform’s application or systems. The T&Cs do not contain any provisions to prevent workers from seeking redress. Zepto also has a clause in the contract for subcontracted workers to ensure all workers are offered the same working conditions.
Zepto has policies and mechanisms in place to protect its workers from task-specific risks, including safety training. The platform’s SOS button has been redesigned to make it easily accessible to workers.
Zepto’s Terms and Conditions are clear, transparent, and accessible in multiple regional languages to workers. The T&Cs are subject to Indian law. Zepto also has a data protection policy that details the types of data collected from a worker and the measures put in place to protect this data.
Zepto’s T&Cs contain provisions that reduce asymmetry in liabilities and provide compensation in case of an outage of the platform’s application or systems. The T&Cs do not contain any provisions to prevent workers from seeking redress. Zepto has a Code of Conduct in place for subcontractors to ensure all workers are offered the same working conditions.
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