Language:

Gojek ( Indonesia )

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Principle 1: Fair Pay

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Ensures workers earn at least the local minimum wage after costs (one point)

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Ensures workers earn at least a local living wage after costs (one additional point)

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Principle 2: Fair Conditions

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Mitigates task-specific risks (one point)

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Ensures safe working conditions and a safety net (one additional point)

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Principle 3: Fair Contracts

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Ensures that no unfair contract terms are imposed (one additional point)

1
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Principle 4: Fair Management

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Provides equity in the management process (one additional point)

1
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Principle 5: Fair Representation

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Assures freedom of association and the expression of worker voice (one point)

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Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


3.1

Gojek provides terms and conditions in Bahasa with a clearly identified contracting party, subject to Indonesian law and rules on data protection and management, all available at all times on the web or in the worker’s app.

4.1

Gojek provides accessible channels to communicate with human representatives of the platform and a clear mechanism to appeal decisions around payments and deactivations.

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Ensures workers earn at least the local minimum wage after costs (one point)

Ring

Ensures workers earn at least a local living wage after costs (one additional point)

Ring
Icon for Fair Conditions

Principle 2: Fair Conditions

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Provides a safety net (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

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Ensures that no unfair contract terms are imposed (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

Assures freedom of association and the expression of collective worker voice (one point)

Ring

Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1
The platform took various actions to mitigate risks faced by drivers. Accident insurance is in place.
3.1
Terms and conditions were clear, transparent and accessible, and subject to Indonesian law.
4.1
There is a channel for workers to communicate with platform and a reasonable timeframe for platform to response. Available channel for appeal in the case of deactivation.
4.2
There is a policy which ensures the platform does not disriminate workers. Remuneration calculation is available in the application.