Language:

Glovo ( Serbia )

Icon for Fair Pay

Principle 1: Fair Pay

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Ensures workers earn at least a local living wage after costs (one additional point)

1
Icon for Fair Conditions

Principle 2: Fair Conditions

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Ensures safe working conditions and a safety net (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

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Provides clear and transparent terms and conditions (one point)

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Ensures that no unfair contract terms are imposed (one additional point)

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Icon for Fair Management

Principle 4: Fair Management

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Provides equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

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Assures freedom of association and the expression of worker voice (one point)

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Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

Glovo were able to demonstrate that all workers were able to earn minimum wage per hour worked after costs were taken into account.

2.1

Glovo has improved access to kit for workers.

4.1

Glovo were able to demonstrate that they maintained a clear open channel for communication with workers.

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Ensures workers earn at least a local living wage after costs (one additional point)

1
Icon for Fair Conditions

Principle 2: Fair Conditions

Ring

Ensures safe working conditions and a safety net (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Provides clear and transparent terms and conditions (one point)

Ring

Ensures that no unfair contract terms are imposed (one additional point)

Ring
Icon for Fair Management

Principle 4: Fair Management

Ring

Provides equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

Assures freedom of association and the expression of worker voice (one point)

Ring

Supports democratic governance (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage.

2.1

There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation.

4.1

There is a procedure through which workers can communicate with the platform and file complaints. If the contract is terminated, the platform interface is still available for complaints.

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Ensures workers earn at least a local living wage after costs (one additional point)

1
Icon for Fair Conditions

Principle 2: Fair Conditions

Ring

Provides a safety net (one additional point)

1
Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Provides clear and transparent terms and conditions (one point)

Ring

Ensures that no unfair contract terms are imposed (one additional point)

Ring
Icon for Fair Management

Principle 4: Fair Management

Ring

Provides equity in the management process (one additional point)

1
Icon for Fair Representation

Principle 5: Fair Representation

Ring

Assures freedom of association and the expression of collective worker voice (one point)

Ring

Supports democratic governance (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

EN: There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage

SRB: Postoje dokazi dokumentovane politike za minimalnu satnicu koja je veća od lokalne srpske minimalne zarade

2.1

EN: There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation

SRB: Postoji dokumentovana politika koja osigurava zaštitu zdravlja i sigurnosti radnika u skladu sa srpskim zakonskim regulativama

4.1

EN: There is a procedure through which workers can communicate with the platform and file complaints. If the contract is terminated, the platform interface is still available for complaints

SRB: Postoji procedura putem koje radnici mogu da komuniciraju sa platformom i ulože prigovore. Ukoliko je ugovor raskinut, interfejs platforme je i dalje dostupan za žalbe