Language:

Wolt ( Serbia )

Icon for Fair Contracts

Principle 3: Fair Contracts

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Provides clear and transparent terms and conditions (one point)

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Ensures that no unfair contract terms are imposed (one additional point)

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Icon for Fair Representation

Principle 5: Fair Representation

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Assures freedom of association and the expression of worker voice (one point)

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Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage.

1.2

Earnings on the platform are above the local living wage after deducting work-related costs.

2.1

There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation.

2.2

The platform provides compensation for workers who are unable to work due to injuries or illness.

4.1

There is a procedure through which workers can communicate with the platform and file complaints. If the contract is terminated, the platform interface is still available for complaints.

4.2

There is evidence of a documented policy addressing anti-discrimination in the management process and promotion of equity in the workplace.

Icon for Fair Contracts

Principle 3: Fair Contracts

Ring

Provides clear and transparent terms and conditions (one point)

Ring

Ensures that no unfair contract terms are imposed (one additional point)

Ring
Icon for Fair Management

Principle 4: Fair Management

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Provides due process for decisions affecting workers (one point)

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Provides equity in the management process (one additional point)

Ring
Icon for Fair Representation

Principle 5: Fair Representation

Ring

Assures freedom of association and the expression of collective worker voice (one point)

Ring

Supports democratic governance (one additional point)

Ring

Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.


An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

EN: There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage

SRB: Postoje dokazi dokumentovane politike za minimalnu satnicu koja je veća od lokalne srpske minimalne zarade

1.2

EN: Earnings on the platform are above the local living wage after deducting work-related costs

SRB: Zarade na platformi su iznad lokalnog egzistencijalnog minimuma nakon odbitka troškova vezanih za posao

2.1

EN: There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation

SRB: Postoji dokumentovana politika koja osigurava zaštitu zdravlja i sigurnosti radnika u skladu sa srpskim zakonskim regulativama

2.2

EN: The company provides compensation for workers who are unable to work due to injuries or illness

SRB: Kompanija osigurava nadoknadu za radnike koji trenutno ne mogu da obavljaju posao usled povreda ili bolesti