The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
Wolt were able to demonstrate that all workers were able to earn minimum wage per hour worked after costs were taken into account.
Wolt were able to demonstrate that they maintained a clear open channel for communication with workers.
Wolt were able to demonstrate that they operationalised an anti-discrimination policy and actively supported widening engagement in platform work.
There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage.
Earnings on the platform are above the local living wage after deducting work-related costs.
There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation.
The platform provides compensation for workers who are unable to work due to injuries or illness.
There is a procedure through which workers can communicate with the platform and file complaints. If the contract is terminated, the platform interface is still available for complaints.
There is evidence of a documented policy addressing anti-discrimination in the management process and promotion of equity in the workplace.
EN: There is evidence of a documented policy for a minimum hourly wage that is higher than the local Serbian minimum wage
SRB: Postoje dokazi dokumentovane politike za minimalnu satnicu koja je veća od lokalne srpske minimalne zarade
EN: Earnings on the platform are above the local living wage after deducting work-related costs
SRB: Zarade na platformi su iznad lokalnog egzistencijalnog minimuma nakon odbitka troškova vezanih za posao
EN: There is a documented policy that ensures the protection of workers’ health and safety in accordance with Serbian legislation
SRB: Postoji dokumentovana politika koja osigurava zaštitu zdravlja i sigurnosti radnika u skladu sa srpskim zakonskim regulativama
EN: The company provides compensation for workers who are unable to work due to injuries or illness
SRB: Kompanija osigurava nadoknadu za radnike koji trenutno ne mogu da obavljaju posao usled povreda ili bolesti
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