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Bolt ( South Africa )

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Principle 1: Fair Pay

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Ensures workers earn at least the local minimum wage after costs (one point)

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Ensures workers earn at least a local living wage after costs (one additional point)

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Icon for Fair Conditions

Principle 2: Fair Conditions

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Provides a safety net (one additional point)

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Principle 3: Fair Contracts

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Provides clear and transparent terms and conditions (one point)

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Ensures that no unfair contract terms are imposed (one additional point)

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Principle 4: Fair Management

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Provides due process for decisions affecting workers (one point)

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Provides equity in the management process (one additional point)

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Principle 5: Fair Representation

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Assures freedom of association and the expression of collective worker voice (one point)

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Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

There are safety features on the app and insurance cover for injury and a documented data protection policy.

Icon for Fair Pay

Principle 1: Fair Pay

Ring

Guarantees workers earn at least the local minimum wage after costs (one point)

Ring

Guarantees workers earn at least a local living wage after costs (one additional point)

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Icon for Fair Conditions

Principle 2: Fair Conditions

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Actively improves working conditions (one additional point)

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Icon for Fair Contracts

Principle 3: Fair Contracts

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Provides clear and transparent terms and conditions (one point)

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Does not impose unfair contract terms (one additional point)

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Icon for Fair Management

Principle 4: Fair Management

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Provides due process for decisions affecting workers (one point)

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Prevents discrimination and promotes equity (one additional point)

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Icon for Fair Representation

Principle 5: Fair Representation

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Includes freedom of association and worker voice mechanisms (one point)

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Recognises collective body that can undertake collective representation and bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


2.1

There was a documented policy to protect workers from task-specific risks, including insurance and the provision of protective equipment. Bolt had also introduced a Women Only option for drivers and users.

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Principle 1: Fair Pay

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Guarantees workers earn the minimum wage plus costs (one additional point)

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Icon for Fair Conditions

Principle 2: Fair Conditions

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Mitigates task-specific risks (one point)

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Actively improves working conditions (one additional point)

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Icon for Fair Contracts

Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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The contract genuinely reflects the nature of the employment relationship (one additional point)

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Icon for Fair Management

Principle 4: Fair Management

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There is due process for decisions affecting workers (one point)

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There is equity in the management process (one additional point)

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Icon for Fair Representation

Principle 5: Fair Representation

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There are worker voice mechanisms and freedom of association (one point)

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There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

Workers earned above minimum wage.

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Principle 2: Fair Conditions

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Actively improves working conditions (one additional point)

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Icon for Fair Contracts

Principle 3: Fair Contracts

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Clear terms and conditions are available (one point)

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The contract genuinely reflects the nature of the employment relationship (one additional point)

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Icon for Fair Management

Principle 4: Fair Management

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There is equity in the management process or informed consent for data collection (one additional point)

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Icon for Fair Representation

Principle 5: Fair Representation

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There are worker voice mechanisms and freedom of association (one point)

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There is a collective body of workers that is recognised, and that can undertake collective representation and bargaining (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


1.1

Workers earn above the minimum hourly wage in South Africa.

1.2

Workers earn above the minimum hourly wage in South Africa after taking into account costs.

2.1

There is evidence of documented policies for driver-related safety.

4.1

There is a documented process for workers to appeal of decisions.