The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
There was evidence that the platform took various actions to mitigate risks faced by riders.
There was evidence that the platform provides a safety nets for riders.
Terms and conditions were clear, transparent and accessible, and subject to South African law.
The platform evidenced they notify workers of any changes to the terms and conditions and do not use dynamic pricing methods to allocate jobs and payments to workers.
The platform provided evidence of an accessible, reliable communication channel with a human representative, and of specific processes for workers to appeal platform decisions.
There was evidence of measures to ensure equity in the management process.
Mr D provides insurance cover for injury, task specific training, protective clothing, advise on unsafe areas, or prevent placement of orders that require delivery in unsafe areas, and a formal data protection policy.
Provides clear and transparent terms and conditions that are accessible to all.
Ensures that no unfair contract terms are imposed.
Platform has provided an example of their Standard Operating Procedures (SOP) which satisfy all the requirements of this principle.
Platform has provided a description of the work allocation algorithm and a company statement on EDI. They are growing representation of women in the worker pool and providing opportunities to exercise religious beliefs.
There is a documented mechanism for the expression of collective voice and freedom of association is not inhibited.
The vast majority of workers earned at least minimum wage after costs.
There was a documented policy to protect workers from task-specific risks, including insurance and the provision of protective equipment.
Mr D provided a comprehensive COVID fund and a “Rent to Own” bike scheme.
Terms and conditions were clear, transparent and accessible to the worker, and subject to South African law.
The contract did not impose unfair terms which limit the platform’s liability or workers’ reasonable legal recourse.
There was a transparent communications process, including for workers to understand and appeal disciplinary decisions.
Mr D had a comprehensive equality, diversity and inclusion (EDI) policy.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
This cookie remains on your computer for 365 days, but you can adjust your preferences at any time by clicking on the "Cookie settings" link in the website footer.
Please note that if you visit the Oxford University website, any cookies you accept there will appear on our site here too, this being a subdomain. To control them, you must change your cookie preferences on the main University website.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses the following additional cookies from third party websites:
These cookies will remain on your computer for 365 days, but you can edit your preferences at any time through the "Cookie Settings" in the website footer.
Please enable Strictly Necessary Cookies first so that we can save your preferences!
This website uses Google Tags and Google Analytics to collect anonymised information such as the number of visitors to the site, and the most popular pages. Keeping these cookies enabled helps the OII improve our website.
Enabling this option will allow cookies from:
These cookies will remain on your website for 365 days, but you can edit your cookie preferences at any time via the "Cookie Settings" button in the website footer.