Just Eat ( Spain )

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Principle 1: Fair Pay


Ensures workers earn at least a local living wage after costs (one additional point)

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Principle 3: Fair Contracts


Ensures that no unfair contract terms are imposed (one additional point)

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Principle 4: Fair Management


Provides equity in the management process (one additional point)



The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.

An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.

The above scores should be read in conjunction with these explanatory notes.

Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.

A platform can therefore receive a maximum Fairwork Score of ten points.

Fairwork scores are updated on a yearly basis.

An explanation of the conditions that need to be met for a threshold to be achieved can be found here.


Provides an hourly wage that exceeds the minimum hourly wage in Spain, after costs associated with work.


The platform has policies in place to protect workers from risks arising from the processes of work, and takes proactive measures to protect and promote the health and safety of workers.


There was evidence that Just Eat provides a safety net for riders, and workers are provided paid sick, holiday, and parental leave options.


Employment contractual clauses are clear, transparent, and accessible to the worker, and the Spanish law for workers is applied.


There was a transparent communications process, including for workers to understand and appeal disciplinary decisions. In any case, riders were not deactivated from platform without a fair hearing.


The platform actively engages with workers’ associations and supports freedom of association and the expression of collective worker voice.


The platform supports democratic governance and has signed a pioneering collective agreement with the two main unions in Spain, the trade union Comisiones Obreras and the union Unión General de Trabajadores (UGT).