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Just Eat ( United Kingdom )

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Principle 1: Fair Pay

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Guarantees workers earn at least a local living wage after costs (one additional point)

1
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Principle 4: Fair Management

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Provides equity in the management process (one additional point)

1
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Principle 5: Fair Representation

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Assures freedom of association and the expression of collective worker voice (one point)

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Supports democratic governance (one additional point)

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Notes

The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows one ‘basic point’ to be awarded corresponding to the first threshold, and an additional ‘advanced point’ to be awarded corresponding to the second threshold. The advanced point under each Principle can only be awarded if the basic point for that Principle has been awarded. The thresholds specify the evidence required for a platform to receive a given point.

Platforms are only awarded a point when there is evidence to show that the platform fulfils the threshold set in a Principle. As such, a null score means either there was no verifiable evidence to award a point or the platform failed to fulfil the given threshold. A platform can therefore receive a maximum Fairwork Score of ten points. Fairwork scores are updated on a yearly basis.

Find out more about the principles used to calculate this score.


1.1

Workers are paid a minimum hourly wage after costs.

2.1

There is a documented policy to protect workers from task-specific risks, including insurance and the provision of protective equipment.

2.2

There is a clear policy to protect workers from income loss.

3.1

Terms and conditions are clear, transparent and accessible to the worker, and the law that applies is that of the country where the worker works.

3.2

The contract does not impose unfair terms which limit the platform’s liability.

4.1

There is an effective communication channel between the worker and the platform, and there is a documented process to appeal decisions affecting workers.