The Fairwork Scoring System entails that each Fairwork Principle is divided into two thresholds. Accordingly, for each Principle, the scoring system allows a first point to be awarded corresponding to the first threshold, and an additional second point to be awarded corresponding to the second threshold. The second point under each Principle can only be awarded if the first point for that Principle has been awarded.An explanation of how we assess platforms against these principles and the information and evidence that we gather and analyse when we make our assessment can be found here.The above scores should be read in conjunction with these explanatory notes.Platforms are awarded a point where there is verifiable evidence to demonstrate that the platform has achieved the relevant threshold. A blank score therefore means that there was no verifiable evidence to award a point.A platform can therefore receive a maximum Fairwork Score of ten points.Fairwork scores are updated on a yearly basis.
An explanation of the conditions that need to be met for a threshold to be achieved can be found here.
The platform has instituted new measures to replace worker equipment and to mitigate task specific risks.
The platform has instigated a new insurance policy that provides workers with a safety net.
Terms and conditions are clear, transparent, and accessible to the worker, and the law that applies is that of the country where the worker works.
The platform has instituted improved measures to communicate with a human representative and receive support in a reasonable timeframe.
The platform has stopped rating workers and has demonstrated a termination appeals process.
The platform has instituted new measures to activity mitigate task-specific risks and manage data ethically.
The platform has instituted improved measures to communicate with a human representative and receive support in a reasonable timeframe. The appeals process for decisions has been improved. The platform has thus evidenced due process.
The platform has instituted a new equality and diversity policy, is taking proactive measures against discrimination and has committed to algorithmic transparency.
There is a documented policy to protect workers from task-specific risks, including insurance and the provision of protective equipment.
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