2.1 - Mitigates task-specific risks
There are multiple documented policies that address the risks of driving on the platform, including relating to safety.
2.2 - Actively improves working conditions
There are practices that seek to improve working conditions on the platform, including insurance and active safety measures.
4.1 - Provides due process for decisions affecting workers
There is evidence of process through which workers can communicate with the platform and raise issues.
Fairwork develops its scores through interviews with platforms and workers, if you have any concerns about individual scores, please contact us.