There are now tens of millions of digital platform workers that live all over the world, doing work that is outsourced via platforms or apps.
Platform work provides essential income and opportunities to many. However, lacking protection from employment law or collective bodies, many platform workers face low pay, precarity, and poor and dangerous working conditions.
Fairwork is committed to highlighting best and worst practices in the emerging platform economy. In a partnership with the International Labour Organisation (ILO), we have brought together platforms, workers, trade unions, regulators, and academics to set global principles for fair work in the platform economy. Those principles have been revised in a series of tripartite workshops in South Africa, India, and Germany. Using those principles, we give every platform a ‘fairness’ score.
Fairwork draws on the expertise and experience of staff at the Universities of Oxford, Cape Town, Manchester, and the Western Cape in work practices and working conditions on digital labour platforms. Project staff work to translate our principles into measurable thresholds, conduct rigorous research to evaluate platforms against those thresholds, and publish our results in a transparent manner.
The Fairwork Aims:
By using its principles to score fair working practices across the platform economy.
To reduce the information asymmetry between workers, firms and consumers – so that end-users have the ability to make informed, ethical choices about the digital services they buy.
To improve the working conditions of people employed in the digital platform economy, and encourage firms to monitor and improve job quality on their platforms.
The Project Team
Fairwork draws on the expertise and experience of staff at the Oxford Internet Institute and Universities of Cape Town, Manchester, Oxford and the Western Cape in work practices and working conditions on digital labour platforms. Project staff have developed and refined criteria for fair digital work in collaboration with stakeholders and researchers at organisations with expertise on work and working conditions, such as the ILO and local regulators.