Scores (out of 10)
Impacts
In consultation with the Fairwork team, the following platforms agreed to implement changes to their policies or practices:
Fair Pay:
1.1: getTOD has reduced the commission they claim for labour (25%) and materials (5%) on each work engagement, to 20% on labour only.
1.1: Besides an inflationary increase to base delivery fees this year, Mr D has introduced a variable fuel surcharge to compensate drivers for additional costs arising from fuel increases. Several increases in line with changes in the fuel price have been made since the surcharge was introduced at the end of 2021.
Fair Conditions:
2.1: As part of their commitment to upskilling their tradespeople, getTOD has trained more than 60 small companies across South Africa on how to install smart devices, and it continues to do so.
Fair Contracts:
3.1: SweepSouth has re-structured their contract, reorganised the content, and simplified the language to make terms and conditions clearer for workers.
Fair Management:
4.1: SweepSouth have changed their terms and conditions to include the process for workers to appeal low ratings, non-payment, payment issues, deactivations, and other penalties and disciplinary actions.
4.2: Mr D is making continuous progress in contracting more females into their workforce. Female driver representation has increased from 11.5% in 2021, to 13.9% in 2022.
Fair Representation:
5.1: getTod continues to reach out in attempts to identify associations willing to work with them to assist workers to organise, collectively express their wishes and be listened to.
5.1: SweepSouth made a public statement in 2021 confirming their willingness to engage in collective bargaining and published this in a blog. SweepSouth have now agreed to find a better way of conveying this commitment to platform workers.
