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Cloudwork
Scores (out of 10)
Scores (out of 10)
Remote work has become rapidly normalised as a result of the COVID-19 pandemic. This trend has been aided and accompanied by explosive growth in the online gig economy. With this growth has come new opportunities for workers from all over the world to participate in a planetary-scale labour market.
The Fairwork Cloudwork Ratings 2023 assesses and scores basic standards of fairness in working arrangements on 15 web-based digital labour platforms according to the five Fairwork principles: fair pay, conditions, contracts, management, and representation.
The ratings show that most cloudwork platforms are not meeting minimum standards of fair pay, fair conditions, fair contracts, fair management, and fair representation. However, some platforms have chosen to incorporate standards of fairness into their design and operations—including as a result of engagement with Fairwork researchers. This shows that platforms can choose to address harms and injustices in the global online work economy.
Related press coverage
Gig Workers Behind AI Face ‘Unfair Working Conditions,’ Oxford Report Finds
TIME, 20 July 2023
Researchers assessed 15 digital work platforms—among them Amazon Mechanical Turk, Scale AI and Appen—and found that all of them were “still far from safeguarding basic standards of fair work,” according to the report.
AI Isn’t Artificial or Intelligent
Vice, 06 December 2022
How AI innovation is powered by underpaid workers in foreign countries.
Cloudarbeit: Schlechte Noten für Plattformen
Tagesspiegel, 25 August 2022
Ein gestern erschienener Bericht untersucht die Arbeitsbedingungen bei Cloudwork-Anbietern. Keine der untersuchten Plattformen erhält die Höchstpunktzahl, vier sogar null von zehn Punkten.
Las mejores y peores plataformas para trabajar como ‘freelance’ según la Universidad de Oxford: solo 2 ofrecen un trabajo justo
Business Insider, 25 August 2022
La economía de plataforma o gig economy en inglés va más allá de los repartidores de Glovo o Uber. Cada vez se extiende a más y más oficios, y existen infinidad de plataformas digitales que ofrecen microtrabajos en Internet.
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The gig economy risks rolling back hard-fought gender-based entitlements in the workplace
28 June 2023
Phenix Centre hosts annual Fairwork Summit in Jordan, bringing together global experts on the future of platform work
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Launching Gigpedia: the global database on platform work
1 March 2023
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